Privacy Policy — 777gg Platform

This Privacy Policy ("Policy") describes how 777gg ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access and use the 777gg website at 777gg.pro and all associated services, features, and applications (collectively, the "Services").

777gg is an online casino and sports betting platform serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, Quezon City, and beyond. We are committed to handling your personal data with the highest standards of care, transparency, and legal compliance.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account on 777gg, making a deposit, or otherwise using the Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with the 777gg Terms & Conditions, which govern the overall relationship between you and the 777gg platform. In the event of any conflict between this Policy and the Terms & Conditions in matters relating specifically to personal data, this Policy shall prevail.

777gg collects personal data through several channels: directly from you during registration and verification, automatically through your use of the platform, and in limited cases from third-party payment processors and game providers. The following table summarises the categories of data we collect and the primary source of each.

777gg does not knowingly collect sensitive personal data beyond what is strictly necessary for identity verification, age verification, and anti-money-laundering compliance. We do not collect data relating to race, religion, political opinions, health conditions, or sexual orientation.

777gg uses the personal data we collect for the following clearly defined purposes:

• Account Management: To create, maintain, and manage your 777gg account, including processing your registration, resetting your password, and updating your account details upon your request.
• Identity and Age Verification (KYC): To verify that you are at least 21 years of age and that the identity information you have provided is accurate, as required under Philippine gaming regulations and PAGCOR's responsible gaming framework.
• Transaction Processing: To process your deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and to process your withdrawal requests back to your verified payment method. Financial data is handled in strict accordance with applicable Philippine financial regulations.
• Platform Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, multi-accounting, money laundering, and other prohibited conduct. Technical data — including IP addresses and device identifiers — is used to identify suspicious login patterns and protect account integrity.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money-laundering (AML) obligations, PAGCOR reporting requirements, and NPC data protection obligations. This may require us to retain certain data for specified minimum periods and to disclose data to regulatory authorities upon lawful request.
• Customer Support: To respond to your inquiries, resolve disputes, investigate complaints, and provide assistance through our 24/7 support channels.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behaviour; to administer self-exclusion requests, deposit limits, and session time limits; and to send responsible gaming communications where appropriate.
• Service Improvement and Analytics: To understand how players interact with the 777gg platform, identify areas for improvement, and develop new features — using aggregated and anonymised data where possible.
• Marketing Communications (with consent): To send you promotional offers, bonus notifications, and news about 777gg products and features — only where you have provided explicit consent to receive such communications and have not subsequently opted out.

777gg does not use your personal data for purposes other than those described above without first obtaining your additional consent, unless required to do so by law.

Under the Philippine Data Privacy Act of 2012, 777gg processes your personal data on the following lawful bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 777gg — specifically, to operate your account, process transactions, verify your identity, and deliver the gaming services you have signed up for.
• Legal Obligation: Processing is required to comply with legal obligations applicable to 777gg, including anti-money-laundering laws, age verification requirements, PAGCOR regulatory obligations, and NPC data protection requirements.
• Legitimate Interests: Processing is necessary for the legitimate interests of 777gg — specifically, fraud prevention, platform security, responsible gaming monitoring, and service analytics — where those interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, 777gg relies on your explicit consent. You may withdraw consent for marketing communications or non-essential cookies at any time without affecting the lawfulness of prior processing.

777gg does not sell, rent, trade, or otherwise disclose your personal data to third parties for commercial gain. Your personal data is shared only in the following limited and necessary circumstances:

• Payment Service Providers: When you make a deposit or request a withdrawal, the financial data necessary to process the transaction is shared with your chosen payment provider (GCash, PayMaya, BPI, BDO, or Metrobank). These providers are themselves bound by applicable financial data protection regulations.
• Game Providers: Third-party game providers (such as JILI, PG Soft, and Pragmatic Play) may receive limited technical data (such as session tokens and bet records) necessary to operate their certified game software within the 777gg platform. Game providers do not receive your full identity data.
• Identity Verification Services: Where 777gg uses a third-party KYC verification service to assist with identity and age verification, that service will receive the identification documents you submit for that purpose. Such services are contractually bound to process your data solely for the purpose of identity verification.
• Regulatory and Law Enforcement Authorities: 777gg will disclose personal data to the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required to do so by law, court order, or regulatory directive.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of 777gg's assets, your personal data may be transferred to the acquiring entity, subject to the same data protection obligations described in this Policy.

In all cases where data is shared with third parties, 777gg takes contractual and technical measures to ensure that the recipient processes your data only for the stated purpose and in compliance with applicable Philippine data protection law.

777gg retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active account relationship with 777gg, and for a minimum of five (5) years following voluntary account closure, as required by Philippine anti-money-laundering regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act of 2001 (RA 9160) as amended and AMLC regulations.
• KYC Verification Documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer Support Records: Retained for three (3) years from the date of the interaction.
• Technical Logs (IP addresses, session data): Retained for ninety (90) days, except where a security investigation or legal hold requires longer retention.
• Marketing Consent Records: Retained for the duration of your consent and for three (3) years after you withdraw consent, as evidence of the original consent.

Upon the expiry of the applicable retention period, 777gg will securely delete or anonymise your personal data in accordance with our data disposal procedures.

777gg employs a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 777gg platform is encrypted using industry-standard TLS protocols. Our website operates exclusively over HTTPS.
• Password Hashing: Account passwords are never stored in plain text. All passwords are processed through one-way cryptographic hashing algorithms with unique salts per account.
• OTP Verification: Sensitive account actions — including logins from new devices, password resets, and large withdrawal requests — require one-time password (OTP) verification via your registered mobile number.
• Access Controls: Internal access to player personal data is restricted to authorised 777gg personnel on a strict need-to-know basis. All internal data access is logged and audited.
• Secure Server Infrastructure: 777gg's servers are hosted in secured data centre facilities with physical access controls, redundant power systems, and continuous security monitoring.
• Security Incident Response: 777gg maintains a documented security incident response procedure. In the event of a personal data breach that poses a real risk of serious harm, affected players and the National Privacy Commission will be notified within the timeframes required by the Data Privacy Act.

777gg uses cookies and similar tracking technologies on its website. A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to remember information about your visit and are essential to many of the platform's functions.

The following categories of cookies are used on the 777gg platform:

• Strictly Necessary Cookies: These cookies are essential for the 777gg platform to function. They include session authentication cookies (which keep you logged in during your visit) and security cookies (which help detect and prevent fraudulent activity). These cookies cannot be disabled without significantly impairing your use of the platform.
• Functional Cookies: These cookies remember your preferences — such as your preferred language and display settings — so that you do not have to re-enter them each time you visit. Disabling these cookies may result in a less personalised experience.
• Analytics Cookies: With your consent, 777gg uses analytics cookies to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most, where players tend to exit, and how long sessions typically last. This data is used solely to improve the platform experience and is never linked to your individual identity.

777gg does not place third-party advertising or cross-site tracking cookies without your explicit consent. You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your 777gg account.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 777gg:

• Right to Be Informed: You have the right to be informed about how your personal data is being collected and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to obtain confirmation of whether 777gg holds personal data about you, and to request a copy of that data in a readable format.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. For standard contact details, you can update these directly in your account dashboard. For identity and verification data, please contact our support team.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that this right is subject to our legal retention obligations — in particular, transaction records must be retained for the periods mandated under Philippine AML law regardless of a deletion request.
• Right to Data Portability: You have the right to receive a copy of the personal data you provided to 777gg in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though 777gg may continue processing where it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.
• Right to Lodge a Complaint: If you believe that 777gg has violated your data protection rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact 777gg's Data Privacy Officer through the platform's internal support messaging system or by email at the address listed in Section 13 of this Policy. We will respond to all verified requests within thirty (30) calendar days in accordance with NPC guidelines.

777gg is strictly an adult platform. In accordance with Philippine gaming regulations and PAGCOR's responsible gaming framework, the minimum age to register and participate on the 777gg platform is 21 years of age.

777gg does not knowingly collect personal data from individuals under the age of 21. All accounts are subject to mandatory age and identity verification. If 777gg becomes aware that personal data has been collected from an individual under 21, the account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the funding payment method where feasible.

If you are a parent or guardian and believe that a minor in your care has registered on the 777gg platform, please contact our support team immediately so that we can investigate and take the appropriate action.

With your consent, 777gg may send you promotional communications about platform bonuses, new game launches, sports betting promotions, and other 777gg offers via SMS to your registered mobile number and email to your registered email address.

You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link included at the bottom of any promotional email from 777gg.
• Updating your communication preferences directly in your 777gg account settings dashboard.
• Contacting 777gg's customer support team and requesting removal from all marketing lists.

Opting out of marketing communications will not affect transactional notifications — such as deposit confirmations, withdrawal status updates, account security alerts, and responsible gaming communications — which are sent as part of the core account management service and are not subject to marketing opt-outs.

777gg does not engage in unsolicited bulk SMS campaigns or share your mobile number with third-party marketers. All marketing communications originate from 777gg directly.

777gg reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, new regulatory requirements, or other operational reasons. When material changes are made to this Policy, 777gg will provide notice to registered players through one or more of the following channels: in-platform notification, email to your registered address, or a prominent notice on the 777gg website.

The "Effective Date" displayed at the top of this Policy will be updated each time a new version is published. We encourage you to review this Policy periodically to stay informed about how 777gg protects your personal data.

Your continued use of the 777gg platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you may request voluntary account closure as described in the Terms & Conditions.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact the 777gg Data Privacy Officer through the platform's internal customer support messaging system, which is available 24 hours a day, seven days a week.

You may also reach us by email. Our support contact address is provided below as plain text:

When submitting a data rights request, please include your registered account username, a clear description of your request or concern, and any relevant account reference numbers. This allows our team to locate your records promptly and respond within the required timeframe.

If you are not satisfied with 777gg's response to your data protection concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Republic of the Philippines.

777gg is committed to resolving all privacy-related concerns fairly, promptly, and in full compliance with the Philippine Data Privacy Act of 2012 and all applicable NPC regulations.